Contact Customer Service

Have a question? We’re here to help! Our friendly and knowledgeable Beauty Advisors want to make sure you have the best experience possible. Reach us via phone, email, and chat from

  • Monday - Friday 9:00 AM - 9:00 PM EST
  • Saturday 9:00 AM - 6:00 PM EST
  • Sunday - Closed
Please also refer to our FAQs page for immediate answers to commonly asked questions.

 

 

 

EMAIL US:

customerservice@narscosmetics.com

CHAT WITH US:

Chat Now

CALL US:

1-888-788-NARS

TEXT US:

1-(302)-246-7185

1-302-246-7185


Text “HELLO” to +1-(302)-246-7185 to engage with our virtual assistant via SMS


By texting HELLO to +1-(302)-246-7185 you consent to receive NARS Cosmetics SMS Notifications. Message frequency varies. Message and data rates may apply. You can text HELP for support or more information, and STOP to unsubscribe at any time. Your phone number will not be shared with third parties for marketing or promotional purposes. Terms & Conditions and Privacy Policy can be found at the NARS Consmetics website.

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.