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Have a question? We’re here to help! Our friendly and knowledgeable Beauty Advisors want to make sure you have the best experience possible. Reach us via phone, email, and chat from Monday - Saturday: 9AM - 11PM ET. Please also refer to our FAQs page for immediate answers to commonly asked questions.

To be mindful of our teams’ well-being during this unprecedented time we have adjusted our operations. Your order may incur a longer processing and/or shipping time. Want to make sure your order arrives in time for the holidays? Here's everything you need to know.

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.

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