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Contact Customer Service

Have a question? We’re here to help! Our friendly and knowledgeable Beauty Advisors want to make sure you have the best experience possible. Reach us via phone, email, and chat from

Monday - Friday - 9:00 AM to 9:00 PM EST
Saturdays - 9:00 AM to 6:00 PM EST
Sundays - Closed

Please also refer to our FAQs page for immediate answers to commonly asked questions.

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.

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