Contact Customer Service

Have a question? We’re here to help! Our friendly and knowledgeable Beauty Advisors want to make sure you have the best experience possible. Reach us via phone, email, and chat from

  • Monday - Saturday - 9:00 AM to 11:00 PM EST
  • Sunday - Closed
Please also refer to our FAQs page for immediate answers to commonly asked questions.


Please note that due to higher-than-usual order volume, your order may incur longer warehouse processing times and/or shipping delays. We appreciate your patience.

 

EMAIL US:

customerservice@narscosmetics.com

CHAT WITH US:

Chat Now

CALL US:

1-888-788-NARS

TEXT US:

1-(302)-246-7185

1-302-246-7185

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.